Shipping policy

OVERVIEW

At KhaltaEnergy, we are committed to delivering your orders quickly, safely, and efficiently.
This Shipping Policy outlines our shipping process, timelines, and important delivery information.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.

SECTION 1 – ORDER PROCESSING

All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation and tracking details once your order has been shipped.
SECTION 2 – SHIPPING TIME

We aim to deliver your order within 3–7 business days across India.

  • Delivery times may vary depending on your location.
  • Remote areas may take additional time.

Please note that delivery timelines are estimated and may be affected by external factors such as weather, courier delays, or high demand periods.

SECTION 3 – SHIPPING CHARGES

We currently offer free shipping across India on eligible orders.

If any shipping charges apply, they will be clearly displayed at checkout before payment.

SECTION 4 – ORDER TRACKING

Once your order is dispatched, you will receive a tracking ID via email, SMS, or WhatsApp (if provided).

You can use this tracking ID to monitor your shipment status.

SECTION 5 – DELIVERY DELAYS

While we strive for timely delivery, KhaltaEnergy is not responsible for delays caused by:

  • Courier partner issues
  • Weather conditions
  • Natural disasters
  • Public holidays
  • Incorrect shipping information provided by the customer
SECTION 6 – FAILED DELIVERY

If delivery fails due to incorrect address, unavailable recipient, or refusal to accept the package:

  • The customer may be responsible for re-shipping charges.
  • KhaltaEnergy reserves the right to cancel the order if delivery repeatedly fails.
SECTION 7 – DAMAGED OR LOST SHIPMENTS

If your package arrives damaged or is lost during transit:

  • Please contact us within 48 hours of delivery.
  • Provide order details and clear photos (if damaged).

We will review the issue and provide assistance accordingly.

SECTION 8 – SHIPPING RESTRICTIONS

Currently, KhaltaEnergy ships only within India.

International shipping is not available at this time.

SECTION 9 – CONTACT INFORMATION

For any shipping-related queries, contact us:

KhaltaEnergy
Email: officialkhaltaenergy@gmail.com
WhatsApp: Available 24/7